PlexRS perspectives

Practical thinking for useful digital products.

Field notes on product decisions, connected operations, and responsible automation—written for business leaders and product teams.

Published in English

AI & automation

By Yury Soika

Where AI belongs in business operations

A practical framework for deciding what AI may suggest, what software should determine, and what people must approve.

  • Suggestion before execution
  • Visible decision boundaries
  • Recovery by design
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Internal tools

By Yury Soika

When a business needs an internal tool instead of another spreadsheet

The practical signals that a shared file has become an operating system—and what to define before replacing it.

  • Workflow over rows
  • Roles and ownership
  • Build only when justified
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Booking systems

By Yury Soika

A booking system is an operations product, not just a form

Why availability, policies, staff workflows, and exceptions matter as much as the customer-facing reservation journey.

  • One operational model
  • Exceptions are core journeys
  • Customer and staff UX together
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